Outstanding customer service just doesn't happen. It requires commitment, planning and discipline. This curriculum identifies the philosophical imperatives for builders and remodelers interested in establishing an effective customer service program for their company and the foundational steps necessary to implement a successful customer service program in their business.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.Developing a parcel of land is much more involved than "just doing it". Market Analysis, Windshield Analysis, Due Diligence, Procurement, and more will all be examined in this class to provide students an in-depth look and the tools needed to get started with a development project in their community and beyond. Additional stages include financial analysis, physical analysis, government and regulatory entitlement, and operational activities. Students will learn how to approach land development in a systematic overview approach from raw land to completed development.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.To be successful in small business today, you have to develop a successful marketing plan. Marketing is an essential component to operating your business, you must be intentional about it. You must be prepared to dedicate the resources necessary to making your business a success. This means finding the right person to consistently promote your marketing and also committing the funds necessary to present a professional image.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.This course will focus on the “nitty gritty” techniques for accurate and efficient quantity material and labor takeoffs (QTO). Topics will cover how to create more accurate estimates in a more timely manner and some rules of thumb for various quantity take offs in residential construction.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.All Contractors are project managers. Designed to identify and strengthen contractor knowledge, this class will review the five basic elements of phased project management; Initiation/Sales, Planning/Design, Monitoring/Controlling and Close phase with content and a comprehensive selection of photos. This course is relevant to all regardless of job title or position.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.A course designed to discuss various time management tools and how their use can affect profitability and productivity for you and your company.
| Platform | Microsoft Windows or Apple Mac |
|---|---|
| Operating System | Windows 10 or macOS 10.14+ |
| Browser | Safari, Google Chrome, or Microsoft Edge |
| Hardware | Speakers, mouse, and keyboard |
You will have 90 days to complete this course from initial enrollment. Students that do not complete the course within 90 days will not receive a certificate. If you do not complete the entire course within 90 days, then you will need to complete the entire course again if re-enrolled.
Online courses will not be available to purchase, start, or complete after November 30 (annual CE deadline) and during the month of December.
For additional questions, please call (919) 676 - 9090.